When it comes to operations in a retail store, managers understand the struggle of balancing sales, service, and productivity with changing customer patterns and behaviors. While it often feels like trying to hold onto something in the midst of a hurricane, there is a method for keeping steady: Establishing a properly balanced labor model. In […]
http://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.png00Jeffrey Peretinhttp://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.pngJeffrey Peretin2016-07-07 20:00:002018-04-10 09:45:44Can Labor Modeling Really Help My Retail Business?
At Connors Group, we have measured the productivity of retail front end operations for years. Few universal process changes have had the direct impact that payment card chip readers – or the EMV standard have had. It impacts every piece of the customer transaction, causing significant delays and throughput considerations at the cash wrap.
http://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.png00Ty Lawhttp://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.pngTy Law2016-04-28 15:21:552018-05-24 22:25:41The Labor Impact of Chip Readers
Picture this: It’s Black Friday and your store is filled to the brim with holiday shoppers. Customers greeted by your sales team at the front end are carefully ushered through their sales journey with minimal issue. Your well-trained floor staff seems to be handling the rush seamlessly. Then, as customers approach cash wrap, they notice […]
http://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.png00Patrick O'Learyhttp://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.pngPatrick O'Leary2015-11-25 15:16:312018-04-10 09:49:07Retail holiday shopping: last minute tips for reducing lines at checkout
The growing debate over raising minimum wages at the state level has prompted business leaders across the U.S. to ask a lot of difficult questions over the past few months: Do we need to increase the price of our product? Will I need to cut jobs? What do I need to change to accommodate a […]
http://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.png00Jeffrey Peretinhttp://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.pngJeffrey Peretin2015-11-09 15:14:512018-04-10 09:49:40Offsetting the costs of an increased minimum wage: Three areas retailers need to consider
In today’s post-recession environment, companies are finding it increasingly difficult to keep up with lingering growth expectations. As a result, most management teams focus more time on operations than finding and training employees. In fact, we’ve found that managers spend less than 15 percent of their time on team development, disrupting the balance between operations, […]
http://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.png00Jeffrey Peretinhttp://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.pngJeffrey Peretin2015-10-27 15:05:402018-04-10 09:48:02How to balance team development with operational duties: three steps to success
The Reflexis annual users’ conference was held at the Cosmopolitan Hotel in Las Vegas from September 15 to 18, 2015. This was the largest Reflexions program to date, with more than 150 attendees from over 50 retailers attending the three-day event. Connors Group was a first-time sponsor of the event, which was time well spent […]
https://www.connorsllc.com/wp-content/uploads/2016/06/CO-PnruVEAACFcn.jpg-large.jpeg8681024Patrick O'Learyhttp://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.pngPatrick O'Leary2015-10-06 14:59:592018-04-10 09:50:09Retail Expectations: Three Takeaways from Reflexions
Let’s face it, managing a business is no walk in the park. Between fluctuating markets, buyer uncertainty and an increasing focus on efficiency and return on investment, it’s easy to throw up your hands in frustration wondering where you should start. Here at the Connors Group, we’re all about helping our clients achieve real, measureable […]
http://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.png00John Connorshttp://www.connorsllc.com/wp-content/uploads/2016/05/Continuous-Labor-Standards.pngJohn Connors2015-10-02 14:05:432018-04-10 09:32:24Welcome to our blog